Privacy Policy

Privacy Policy — Leather Patta
Legal

Privacy Policy

Effective: 1 January 2024 Applies to: leatherpatta.com Governed by: Indian IT Act, 2000
01

Information We Collect

When you visit leatherpatta.com or place an order, we collect information necessary to process your purchase and improve your experience. We only collect what we actually need.

👤
Personal Details
Name, email address, phone number, and billing/shipping address — collected when you place an order or create an account.
📦
Order Information
Products purchased, size, quantity, payment method type (not full card details), order history, and transaction IDs.
🌐
Device & Browsing Data
IP address, browser type, device type, pages visited, time on site, and referral source — collected automatically via Shopify and analytics tools.
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Communications
Messages you send us via email, WhatsApp, or our contact form, including any feedback or exchange requests.
02

How We Use It

Your information is used only for running our business and serving you well. We do not sell your data to anyone.

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Order Fulfilment
Processing your order, dispatching the belt, providing tracking updates, and handling exchange or warranty requests.
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Communications
Sending order confirmations, shipping updates, and — if you've opted in — occasional offers and new collection announcements.
📊
Improving Our Store
Analysing browsing patterns to improve product pages, navigation, and checkout experience on leatherpatta.com.
🛡️
Fraud Prevention
Detecting and preventing fraudulent transactions and protecting both you and our business.
Marketing emails: You can unsubscribe at any time using the link at the bottom of any email. We will never add you to a marketing list without your consent.
03

Sharing & Disclosure

We do not sell, trade, or rent your personal information. We share your data only with the trusted third parties necessary to deliver your order:

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Shopify Inc.
Our e-commerce platform. Processes orders and stores customer data securely. Governed by Shopify's own Privacy Policy.
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Payment Processors
Razorpay, Paytm, or Shopify Payments — used to securely handle transactions. We never store your full card details.
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Shipping Partners
Your name, address, and phone are shared with our courier partners (Shiprocket / Delhivery / India Post) solely for delivery.
⚖️
Legal Requirement
We may disclose information if required by Indian law, court order, or government authority.
04

Cookies

Our store uses cookies — small text files stored in your browser — to keep your session active, remember your cart, and understand how visitors use our site.

Types of cookies we use:

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Essential Cookies
Required for checkout, login sessions, and cart functionality. Cannot be disabled without breaking the site.
📈
Analytics Cookies
Google Analytics / Shopify Analytics — used to understand page views, bounce rates, and purchase funnels. Data is anonymised.
🎯
Marketing Cookies
Used for Meta Pixel (Facebook/Instagram ads) to show relevant ads and measure campaign performance. You can opt out via Meta Ad Settings.
You can disable non-essential cookies in your browser settings at any time. This will not affect your ability to browse the site or place an order.
05

Data Security

We take the security of your data seriously. All data transmitted between your browser and our store is encrypted using SSL/TLS (HTTPS). Payment processing is handled by PCI-DSS compliant payment gateways — we never handle or store raw card numbers.

Shopify, our platform provider, maintains enterprise-grade security infrastructure including regular security audits, intrusion detection, and data backups.

Despite these measures, no system is 100% immune. If you believe your account has been compromised, contact us immediately at leatherpatta@gmail.com.

06

Your Rights

As a customer, you have the right to:

👁️
Access Your Data
Request a copy of all personal data we hold about you.
✏️
Correct Your Data
Ask us to correct any inaccurate information in your account or order records.
🗑️
Delete Your Data
Request deletion of your personal data, subject to our legal obligation to retain transaction records.
🚫
Opt Out of Marketing
Unsubscribe from all marketing communications at any time — via email footer link or by contacting us directly.
To exercise any of these rights, email us at leatherpatta@gmail.com with the subject line "Privacy Request". We will respond within 7 business days.
07

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by Indian law:

Order records — kept for a minimum of 7 years as required under Indian tax and accounting regulations.

Account data — retained as long as your account is active. If you delete your account, your data is removed within 30 days, except where legal retention applies.

Analytics data — anonymised and retained for up to 26 months via Google Analytics.

Marketing opt-ins — retained until you unsubscribe, after which we keep a record of your opt-out to ensure you are not contacted again.

08

Children's Privacy

Our products and website are intended for adults aged 18 and above. We do not knowingly collect personal data from children under 18. If you believe a minor has submitted personal information to us, please contact us immediately at leatherpatta@gmail.com and we will delete it promptly.

09

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page.

We encourage you to review this policy periodically. Continued use of leatherpatta.com after changes constitutes your acceptance of the updated policy.

For significant changes that affect how we handle your data, we will notify you by email if you have an account with us.

10

Contact Us

For any privacy-related questions, requests, or concerns, please reach out to us through any of the following channels:

WhatsApp / Phone
Hours
Monday – Saturday
10:00 AM – 6:00 PM IST
Business
Leather Patta
Ghaziabad, Uttar Pradesh, India